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IT Customer Service Vs. IT Customer Focus
Larry Bonfante of CIO Insights has got a really interesting article which educates about Customer Service and Customer Focus. Need of the hour is Customer Focus more than Customer Service. It’s a very...
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Comparing the Total Cost of Ownership (TCO) of On-premise vs. SaaS – Derek...
This is a guest post, authored by Derek Singleton at Software Advice. As Cloud technologies continue to evolve, more and more software buyers are seriously evaluating software as a service (SaaS)...
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